CHIMIT ’07: 2007 Conference on Human Interfaces to the Management of Information Technology
نویسنده
چکیده
Just what do system administration and ethnography have in common? One might think that ethnography is about studying cultures, but in a broader sense, ethnography means “writing about and describing humans and human behavior.” For better or worse, system administration involves many human-to-human and human-to-machine interactions. Ethnographers have been studying the behavior of system administrators and other technical professionals, and they have come to some surprising conclusions about the nature of our profession, and how and why we interact socially with humans and technically with machines and networks.
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